* On time replay without any delay.

* Making sure that we are quoting as our technical specifications for the products need it.

* Data sheets - user manual for most of the products.

* Quoting based on realizable market prices.

* Order confirmation to customers within 24 hours.

* Packaging and Labeling facilities request.

* Supplying on time - place as per customers list actions.

* Confirming the supply by sending delivery notes to customers.

* Invoicing processes within 24 hours after supply.

* Payment facilities cheque, bank transactions or cash.

* Discount instructions and credit terms facilities bases on contracted customers.

* Price list not including the taxes.